Early Access Support Expectations
In-game support is limited during Early Access. As we work to expand the team, please follow these guidelines to make the most of your testing experience.
- Terminus is a dangerous world and exploring will have consequences! Practice safe exploring by banking items you cannot stand to lose. Keep in mind that some features, such as swimming and climbing, are in a rough state and may not be fully working as intended. If you choose to test these features, do so cautiously. If you get stuck in terrain or are unable to move, you can use the command /stuck to send you back to your bind point.
- Dungeons are meant to be dangerous and enjoyed with a full group. Do not attempt to crawl through areas that are above your skill level and if you do and die, accept that you may not be able to retrieve your corpse. In these instances, engage other community members to assist in locating and dragging your corpse. There will be intermittent support available to retrieve unreachable corpses, those that are stuck in the air, inside of geometry or beneath the world. To request assistance, please use the Discord support channels.
- Pantheon is still in active development. We cannot guarantee that in-game items will always be available, usable, or unaltered throughout your testing experience. At this time, items lost will not be reimbursed.
- Please ask for help in the game support channel on the official Discord or official forums. Here you will find peer support, as well as team member assistance when available. Do not direct message (DM) members of the development team unless specifically directed to do so.
- Report bugs through the appropriate channels on Discord or the official forums.
- Exploiting bugs or features is not permitted. Report potential exploits as bugs and DO NOT CONTINUE to utilize an exploit. Use of exploits can result in suspension, a permanent ban, and more frequent character wipes.