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Buddy Keys Incoming!

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    • VR Staff
    • 580 posts
    August 9, 2024 10:24 AM PDT

    BRING YOUR FRIENDS!

    Early Access is on the horizon and the time has finally come to invite your friends to check out Pantheon: Rise of the Fallen. Buddy Keys will be going out shortly, so watch for that email.

    How will Buddy Keys work?

    Directions for how to apply the Buddy Key will be in the email that contains the key. Please read and follow those instructions closely and if you need help, hit us up on the official forums, Discord, or via CS support.

    Buddy Key recipients will be granted a SUPPORTER-level game account to play whenever the supporter pledges have access. This gives them play time during our current Seasons and allows your friends to join you in the Early Access launch in December.

    As a celebration of this milestone, we are opening up the game to Supporters starting August 10, at 10AM PST and playing through August 16th, at 10AM PST. All pledges and Buddy Code recipients are welcome to join us in Terminus during this time.

    This is your chance to show your support for Pantheon. Let us get the word out that Terminus is open for business!


    This post was edited by Savanja at August 9, 2024 10:24 AM PDT
    • 7 posts
    August 9, 2024 2:59 PM PDT

     

    Was I suppose to have received a Key for my Watcher Pledge?  I'm talking about a key for myself not the buddy key, because I never did when I pledged on August 1st.

     

    I played in the last supporter round from July 27 – August 2, 2024 using a free key I got from https://massivelyop.com/

     

    I still don't have discord access so I couldn't ask on discord, but from what Artois said, it sounds like I should have got a key for my watcher tier that I would need to enter for myself in order to even be eligible for the buddy key.

    Thanks


    This post was edited by poisonman at August 9, 2024 3:00 PM PDT
    • 2644 posts
    August 9, 2024 5:33 PM PDT

    You should have received an email from VR after you pledged. It would have had instructions to go make a VR Master account, and a code to use in doing that. Once you made the account, they would have sent you a game key.

    You should check your spam folder. Some email providers seem to think VR email is spam and filter it. Check any other folders that might get mail diverted into them. For good measure, whitelist pantheonmmo.com and visionaryrealms.com

    If you don't find the email from VR, then put in a ticket with that info to https://seforums.pantheonmmo.com/support/open.php

    • 2 posts
    August 9, 2024 6:06 PM PDT

    I received a buddy key but im already a pledge, is this a mistake? 

    • 20 posts
    August 10, 2024 1:11 AM PDT

    Depends on your pledge level - My Scion of the Black Rose pledge gives me a buddy key for instance. You can check if you are entitled to a buddy key here : Pledge – Pantheon – Rise Of The Fallen (pantheonmmo.com)

    • 4 posts
    August 10, 2024 5:34 AM PDT

    Edit: I submitted a support ticket and got my Buddy Key (my buddy key email just never showed up) but support was kind enough to resend it to me. Thank you very much <3


    This post was edited by Raes at August 10, 2024 8:55 AM PDT
    • 6 posts
    August 10, 2024 6:23 AM PDT

    When should we get our buddy codes for the August 10, at 10AM PST and playing through August 16th, at 10AM PST.

    I have gotten the email saying I will get one, but no buddy code yet. To add I do have a pledge pack, the pack I have is a Protector's Pledge.


    This post was edited by Shyone at August 10, 2024 7:39 AM PDT
    • 7 posts
    August 10, 2024 7:59 AM PDT

    I haven't received a Buddy Code. I got an email yesterday saying I would be getting one and then never did.

    • 3 posts
    August 10, 2024 8:28 AM PDT

    I also haven't received a Buddy Code after getting the email yesterday. When are they supposed to go out for today's access?

    • 2644 posts
    August 10, 2024 8:51 AM PDT

    The Buddy Keys have all gone out as of this morning.

    Be sure to check spam folders, SOME email providers have no idea who VR is :)

    • 7 posts
    August 10, 2024 8:55 AM PDT

    I have checked my folders and have received no buddy key. I only have the initial email from yesterday saying I would get one. 

    • 2644 posts
    August 10, 2024 9:03 AM PDT

    A good practice for everyone would be to whitelist pantheonmmo.com & visionaryrealms.com in their email settings.

    • 4 posts
    August 10, 2024 9:09 AM PDT

    If you havent gotten your Buddy Key email yet; you may want to submit a support ticket: https://seforums.pantheonmmo.com/support/open.php

    They helped me <3


    This post was edited by Raes at August 10, 2024 9:09 AM PDT
    • 6 posts
    August 10, 2024 9:09 AM PDT

    Yea still no buddy key and nothing in Spam folder. I use Gmail, and gmail is good at not putting into the spam.

    • 3 posts
    August 10, 2024 9:10 AM PDT

    I have not received it if it has gone out this morning. It is not in spam folder as I have checked and all of the VR emails hit my main inbox.

    • 6 posts
    August 10, 2024 9:48 AM PDT

    Do we need to submit a ticket if we did not get a buddy key? 

    • 2644 posts
    August 10, 2024 10:13 AM PDT

    Anyone who was expecting a buddy key AND has checked all their spam folders should put in a ticket to Support.

    • 7 posts
    August 10, 2024 11:51 AM PDT

    Thanks @Jothany.

    • 7 posts
    August 10, 2024 12:14 PM PDT

    Are they even checking support tickets? I put one in hours ago and have gotten no response.

    • 2644 posts
    August 10, 2024 12:34 PM PDT

    They have been receiving a LOT of support tickets. And since most of them require sending out another email, it will take a bit to get thru all the ones that didn't receive theirs

     

    • 6 posts
    August 10, 2024 2:36 PM PDT

    Is this still being looked into to get keys out?

    • 2644 posts
    August 10, 2024 2:45 PM PDT

    Nah, they all said "Enough is Enough!!", took the rest of the afternoon off and headed out to the bar :)

    • 6 posts
    August 10, 2024 2:47 PM PDT

    I would have done the same, lol

    • 13 posts
    August 12, 2024 5:57 AM PDT
    So I pledged back in the kickstarter days, Cartographer level which has pre alpha. Haven't seen an email from VR for months. Should I have access now? Buddy key?
    • 242 posts
    August 12, 2024 8:15 AM PDT

    I just submitted a ticket and support said:


    "We are sending again the buddy keys for those that didn't get them due to a technical issue delivering to their inbox. The remainder should go out this evening so look for it tonight.

    Thanks for contacting Pantheon Support"


    Fingers crossed for me and others that did not receive buddy keys.