Forums » General Support

• Dragoonkain

  

  • 2 posts
   

  January 30, 2021 8:53 AM PST

  I purchase a pledge of 100$ quite a while ago and then pledged 250$ does that kick me up to the 350$ rank or just 250$ ?

• Grymmlocke

  

  • 604 posts
   

  January 30, 2021 1:16 PM PST

  I believe its cumulative mate. You will get bumped to the next pledge level as the total amount of your pledge increases. Contact support to verify this, and they will give you a definitive answer.

• Dragoonkain

  

  • 2 posts
   

  January 31, 2021 7:58 AM PST

  Thank you very much Gymmlocke.

• Jothany

  

  • 1170 posts
   

  January 31, 2021 1:46 PM PST

  I believe you can double check this for yourself by logging in, then clicking on "my pledge" at the top of any forum page. The page you go to will start out saying

  Subscription

  The plan you are currently subscribed to is: XXX's Pledge
  You are currently paying: One-time fee of $YYY
  

  If it says you paid $350 for a pledge, you're good.
  

  If says you have a $250 pledge, you should contact support to see if they can upgrade you.

   

  I would hope VR upgraded you when you did you 2nd pledge, but accidents happen. The Support people are friendly and helpful. Never hurts to ask them a question about your subscription.