Forums » Website Support

• Sekkong

  

  • 12 posts
   

  August 12, 2019 6:37 PM PDT

  Topic title says it all.

   

  I recently moved and lost access to my email account tagged with Pantheon.  but the website doesnt seem to give any option to update my information.

   

  Hate for beta notifications to go out and miss out on that.

   

  Thanks!

   

  Sekkong

• kelenin

  

  • 1709 posts
   

  August 13, 2019 10:45 AM PDT

  I would suggest putting in a support request ticket at https://www.pantheonmmo.com/support/

• Alyonyah

  

  • 383 posts
   

  September 14, 2019 6:13 PM PDT

  Very interesting... I followed that link... because Im also having many issues. It wont let me log in or register there either. Im not sure what to do.

• Artois

  

  • 157 posts
   

  September 16, 2019 1:54 PM PDT

  If you look up top on the banner, there is support option. Click that and open a new support ticket and we will be glad to assist you.

• Sekkong

  

  • 12 posts
   

  September 16, 2019 1:58 PM PDT

  Just posting but this matter is resolved. Support fixed account after validation of when I purchased my package and some other information.
  
  Feed back provided that at some point they need upgrade there member service options on the website at some point